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Deductible Booking Fees are required online and in salon to secure ALL appointments. Please ensure you are happy with our salon policies for booking appointments under the treatment options below before proceeding

*CLIENT NOTICE**

BOOKING FEES REQUIRED TO SECURE ALL INDIVIDUAL APPOINTMENTS 

Since April 2021 Petite Soleil require deductible BOOKING FEES to secure ALL individual appointments and the time allocated for each appointment booked. This was implemented due to excessive cancellations and no shows. We can’t confirm any appointments until this has been paid unfortunately and will no longer be holding appointments provisionally without the fee.

BOOKING FEES are deducted from the total cost of your individual appointments booked. Please note they are non-refundable if an appointment is completely cancelled or you do no show,  but if you would like to rearrange an individual appointment to another date, as long as over 48 hours notice is given, your booking fee for that specific appointment can be moved along with your appointment. If multiple appointments have been made and booking fees applied to each of these appointments individually to cover the time required , if you wish to cancel 1 of these appointments, fees can’t be combined and all applied to remaining appointments booked. Fees are specific for the time allocated to a specific appointment to cover loss of time if this slot isn’t then rebooked by another client. If appointments are rearranged with less than 48 hours noticed, fees will not be transferred and a new fee will be required to secure a new date.  These booking fees are a small fraction to cover our staffs time or in some cases product bought in for a specific appointment if short notice is given.

We ask that if you are not happy with our policy you refrain from making an appointment.

Thank you for your understanding